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It's possible that a user may have also forgotten his/her 'username' in addition to the password. - Yes, it sometimes happens.

Unfortunately, withing the Net.Framework (as we presently know of it), there is no way to retrieve a username so the user can request a password to be e-mailed.

So we've written an add-on VB program to query the database based on the user's e-mail address and return the 'username' if an e-mail address exists.

From the 'Login Box', if a user clicks on the link 'I forgot my password!', they will be taken to the 'retrieve password' page.

Under the box that requests the 'User Name', we inserted a link: 'I forgot my username'.

If the user clicks on the above link, they will be taken to a page where they can enter their e-mail address. - I know, it isn't very pretty but it works.

If the user just clicks the 'Lookup My Username' button without entering anything in the check box, they will see this:

If there is no match for the e-mail address provided, they will get this:

If there is a match for the e-mail address, the user will be informed of the associated 'User Id' and will be provided a link to return to the 'Home Page'.

Now that the user knows his/her 'User ID', they can either log in or request the password to be e-mailed to them.

Let's move on to the 'Zip Files'.